Last Updated: January 2025
1. Introduction
TaxHuboo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax compliance and business management platform.
2. Information We Collect
Personal Information
- Name and email address
- Phone number
- Business name and KRA PIN
- Payment information (processed securely via M-Pesa)
Business Data
- Invoice and transaction records
- Product and service catalogs
- Customer information
- Tax calculations and reports
Technical Data
- IP address and device information
- Browser type and version
- Usage patterns and preferences
3. How We Use Your Information
We use your information to:
- Provide and maintain our Service
- Process transactions and send related information
- Calculate taxes and generate compliance reports
- Send you updates, security alerts, and support messages
- Improve our Service based on usage patterns
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and monitoring
- Access controls and employee training
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate our Service (e.g., cloud hosting, payment processing via M-Pesa)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Tax-related records are retained for a minimum of 7 years as required by Kenyan tax law. You may request deletion of your account, subject to legal retention requirements.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Export your data in a portable format
- Opt out of marketing communications
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, though some features may not function properly without cookies.
9. Children's Privacy
TaxHuboo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@taxhuboo.com